Right choice for New Car Service
Are you aware of the fact that you have the option to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking for bargains in the end of year car sales or want to have your new car serviced for the holidays? Here is some sound advice from Combined Automotive Services in Milton.
Purchasing a new car is one of the largest investments the majority of people make, so you need to do your utmost to ensure correct maintenace of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Are you aware of the fact that you have the option to choose the best mechanic to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You are not required to return a new car to the dealer it was purchased from for service or repairs. Provided the work is only done to the manfufacturers specifications by a suitably qualified person and uses proper quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Combined Automotive Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Combined Automotive Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Combined Automotive Services will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the diversity between statutory, manufacturer and express warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be over-ridden by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to push the addition of “express” or “extended” warranties, often for free, when you buy a new car. Normally these ‘add-on’ warranties may include quite precise restrictions or provisions, and often can seem very confusing. Many times these agreements provide little or no additional benefits not already given by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership that sold the car.
Such agreements are very unlikely to bring attention to the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will be travelling to get your car serviced or increased waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
Trading Hours: Open 7:00 am - 5:00 pm Monday to Thursday and 7:00 am - 4:00 pm Fridays